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Course categories

Miscellaneous 
Business Courses 

Business Management 
 Time Management and Systematic Thinking (V2.1)Summary
 The Thinking of Key Business Gurus (V1_4)Summary
 Supplier Management - Introduction (V2.1)Summary
 Setting and Reviewing Objectives (V1_4)Summary
 Risk Management and Contingency Planning (V1_5)Summary
 Reporting and Presenting Information (V2.1)Summary
 Monitoring & Reviewing (V1_3)Summary
 Managing Resources and Competing Needs (V1_4)Summary
 Managing Information (V2.1)Summary
 Leadership (V2)Summary
 Dealing with Challenging Customers (V2.1)Summary
 Analysing and Assessing (V2.1)Summary
 Consulting (V1_5)Summary
 Customer Care (V1_4)Summary
 Customer Relationships (V1_4)Summary
 Customer Service in a Diverse Society (V2.1)Summary

Business Development 
 Marketing (V1_4)Summary
 Networking (V1_4)Summary
 Public Relations (V1_4)Summary
 Sales Skills (V2.1)Summary
 Branding and Brand Management (V1_3 )Summary

Organisational Development 
 The Learning Organisation (V1_3)Summary
 Quality Management (V2.1)Summary
 Project Management (V2.1)Summary
 Planning (V2.1)Summary
 Innovating (V1_3)Summary
 Managing Ethics (V2.1)Summary
 Change Management (V2.1)Summary

People Management 
 Motivating and Influencing (V2.1)Summary
 Mentoring (V1_4)Summary
 Managing Conflict (V2.1)Summary
 Essentials of Effective Leadership (V1_3)Summary
 Recruiting the Right People (V1.1)Summary
 Developing your Team (V1_3)Summary
 Delegation (V2.1)Summary
 Dealing with Difficult People (V1_3)Summary
 Creating an Effective Team (V1_3)Summary
 Conducting an Appraisal (V1_3)Summary
 Communication (V2.1)Summary
 Skills Coaching (V1_4)Summary
 Health and Safety (V2.1)Summary
 Managing Absence (V2.1)Summary
 Managing Diversity (V1_4)Summary
 Managing Performance (V1_4)Summary
 Managing Poor Performance (V1_4)Summary
 Meetings (V2.1)Summary
 Negotiating (V2.1)Summary
 Team Building (V2.1)Summary
Personal Courses 

Financial and Legal Awareness 
 Working within Employment Law (V1_4)Summary
 English Legal System (V2.1)Summary
 Liabilities to the Public and Customers (V2.1)Summary
 Freedom of Information Act (V2.1)Summary
 Flexible Working - Employers Responsibilities (V2.1)Summary
 Discrimination at Work (V2.1)Summary
 Data Protection Act (V2.1)Summary

Self Development 
 Time Management (V2.1)Summary
 Self Assessment and Obtaining Feedback (V1_4)Summary
 Reflective and Creative Thinking (V1_4)Summary
 Questioning (V1_4)Summary
 Presentation Skills (V2.1)Summary
 Interviewing Skills (V1_4)Summary
 Empathy and Support (V1_4)Summary
 Dealing With Stress (V1_4)Summary
 Assertiveness (V1_4)Summary
 Decision Making (V1_4)Summary
 Diversity Awareness (V1_3)Summary
 Evaluating and Solving Problems (V1_4)Summary
 Getting the Most from Your Appraisal (V2.1)Summary
 Influencing & Negotiating Skills (V2.1)Summary
 Inspirational Leadership (V1_4)Summary
 Self Development (V1_4)Summary
 Stress Management (V1_4)Summary
 Working Under Pressure (V1_4)Summary
 Diversity In Practice (V1.4)Summary
 Giving Constructive and Receiving Critical Feedback (V1_5)Summary
Moodle Tutorials 
 Alcohol Dependency in the Workplace (V1)Summary
Financial Awareness 
 Financial Reporting (V1.1)Summary
 Cost Benefit Analysis (V1.1)Summary
 Budgeting (V1.1)Summary
Legal Knowledge 
 Age Awareness (V2.1)Summary